This website is operated by SHENNA SWIM and we own all the rights to the images/ content posted onto this website. By shopping on our site you are agreeing to the following Terms & Conditions. Please read through them carefully in order to prevent any future misunderstandings.
- All orders are thoroughly quality checked before dispatch
- If your order is faulty/ damaged please contact us on info@shennaswim.com and we will try to resolve the issue to the best of our abilities
- Orders are non-refundable and cannot be returned/ exchanged, so please make sure you’re ordering the correct size and style to avoid any misunderstandings
- Orders are prepared the following working day, and are shipped 2-5 days after they are prepared
- Please keep in mind that colours may look slightly different in real life compared to photos, however we have made our best effort to display the items as accurately as possible
- We are not responsible for any shipping delays beyond our control, if we expect any delays on our end, you will be informed visa e-mail/ Whatsapp immediately
- Any personal information you provide during checkout remains confidential, and is only shared with our shipping/ delivery partner(s)
- Payments are made on the website and through Whatsapp only, please do not pay via any links sent to your email/ Instagram DM, as we will not be responsible for any payments scams beyond our control
- Prices are subject to change at anytime without notice
- As of right now, our products are available exclusively online
- The use of our photos/ logo without our knowledge and consent could result in legal action
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
- Visa and Master Card) and which currencies will be accepted for payment
- We will not trade with or provide any services to OFAC and sanctioned countries.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.